Terms & Conditions
If you are not 100% satisfied with your purchase, simply contact us to arrange a collection within 7 days of placing your order
Items that are not included : dated items such as diaries and food or machines (such as printers/laminators) and any printing consumables are non-returnable unless faulty as they cannot legally be sold as “new” again
If you are returning an item to us, there is a standard 20% restocking fee, to cover haulage and paperwork as well as restocking itself
Your item must be in the original packaging. Any item that has been opened in any way will not be credited even partially.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. (Less your restocking fee)
If your return is approved, we will initiate a refund to your original method of payment
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Alternatively you can cancel an order that has yet to be delivered without any restocking fee with the only exceptions being: dated items such as diaries and food or machines (such as printers) and any printing consumables are non-returnable unless faulty as they cannot be cancelled from our distributors once placed.