Terms & Conditions
If you are not
100% satisfied with your purchase, simply contact us to arrange a collection
within 7 days of placing your order
Items that
are not included : dated items such as diaries and food or machines (such as
printers/laminators) and any printing consumables are non-returnable unless
faulty as they cannot legally be sold as “new” again
Returns
If you are
returning an item to us, there is a standard 20% restocking fee, to cover
haulage and paperwork as well as restocking itself
Your item must
be in the original packaging. Any item that has been opened in any way will
not be credited even partially.
Refunds
Once we receive
your item, we will inspect it and notify you that we have received your
returned item. We will immediately notify you on the status of your refund
after inspecting the item. (Less your restocking fee)
If your return
is approved, we will initiate a refund to your original method of payment
Shipping
You will be
responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable.
Cancelation Period:
Alternatively you can cancel
an order that has yet to be delivered without any restocking fee with the only
exceptions being: dated items such as diaries and
food or machines (such as printers) and any printing consumables are
non-returnable unless faulty as they cannot be cancelled from our distributors
once placed.